As time goes on, the role that IT systems play in the success of businesses only continues to increase. With this in mind, modern businesses simply cannot afford to have an inefficient IT system. Not only can it cost you hundreds of thousands of dollars in revenue, but it can also damage relationships with the clients that you value the most.
To provide further proof that you cannot afford an inefficient IT system, here is a look at three of the main reasons why.
It Costs You Money, Lots of Money:
The biggest, and possibly most important reason that your business cannot afford an inefficient IT system is because of the money that may be lost in the process. Leading experts in the industry have performed several studies confirming that even small companies can lose tens of thousands of dollars from even minimal IT system inefficiency.
For companies that are larger and bring in annual revenues that are well into the millions, money lost can be in the hundreds of thousands. Between the lost revenue, lost employee productivity, and IT provider charges, you simply cannot afford to not have strong business IT support on your side.
It Costs You Customer/Client Relationships:
Just about every service-based business in the world today counts on their IT systems to help them deliver high-quality services to their clients. But what happens when these systems go down or do not work up to their normal capabilities? Who gets blamed for these issues?
Unfortunately for you, the blame typically falls on the business providing the service. Not maintaining your IT systems takes away from the reliability that you can provide to your customers and clients. When you cannot provide reliable services, your customers and clients cannot be expected to trust you to the point where they continue to do business with you.
It Costs You Your Reputation:
In addition to potentially losing many of the customers you already have, an inefficient IT system can also prevent you from bringing in future clients. This is mostly due to the damage that faulty IT systems can have on the overall reputation of your business and brand.
As customers begin to leave, they will generally not do so on happy terms. This can lead to negative reviews throughout the web and irreversible damage to your reputation, two things that can be devastating to the long-term success of your business.
The Final Word:
At the end of the day, your business has far too much to lose when your IT systems become unreliable. For this reason, it is imperative that you have the proper IT support on your side to ensure that measures are being taken to prevent these reliability issues from occurring. Not only will it save you a great deal of money and stress, but it will also provide you with a much better opportunity to grow and effectively build your brand.