The human resources department plays an invaluable role in the success of a business; and human resources managers are tasked with the responsibility of manning a critical component of a company.
For those new to human resources management, or for those looking to adopt new techniques, there is ample research to be found. Plenty of money and resources are regularly invested into human resource management training, with the intention of helping companies thrive under good management. Below, we outline a number of techniques used by top HR managers, proven to help all involved.
The Importance of Loyalty
Human resources focus primarily on the employees, and the ‘human’ side of business. One of the most important assets a company can have, that the human resources department is largely responsible for, is a body of loyal employees. Loyalty and commitment on behalf of the employees guarantees a strong worth ethic; better results and of, course, a higher rate of employee retention.
In order to garner loyalty from employees, HR managers have to show genuine care and compassion. They need to disprove the common misconception that all companies ‘exploit’ their employees in the interest of profit. Creating an inclusive work environment, through corporate events; a strong relationship between employees and their superiors; excellent communication and an effective complaints system will generate employee loyalty. This is a great way to manage human resources.
HR managers are, of course, responsible for recruiting; training; managing and at times disciplining their staff. All the above tasks usually fall under the umbrella of ‘personnel’. Managing personnel is difficult, particularly as companies expand and grow in numbers. However, effectively recruiting and training employees is key to managing human resources efficiently.
Training personnel should become a main priority for any human resources manager looking to perform their job effectively. Training is usually the first exposure a new employee is given to a company, and an opportunity for a business to ‘mould’ their new recruit into a valuable asset for the company. Training should be holistic; it should not take anything for granted and it should incorporate a variety of different mediums. You need to ensure that your new recruits are introduced to the company, and excited to experience the new opportunities presented to them.
Disciplining staff is a difficult job to assume, and one that many HR managers shy away from, or delegate to other departments. While disciplining your employees is never pleasant, it shouldn’t be viewed as a form of punishment (necessarily.) In some instances, staff need to be disciplined due to poor work performance. Good human resources managers can view this as an opportunity to learn more about their staff, and counsel them on how to improve their performance, or how to seek help for personal circumstances that are affecting their job performance.
This is relevant to all personnel tasks related to HR, and a good HR manager will take the time to understand their employees before complying with corporate procedures.